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alertelectrical.com's Aim

alertelectrical.com's aim is to provide excellent service. The whole organisation is dedicated to serving the customer.

Who are alertelectrical.com

alertelectrical.com is the online division of Alert Electrical Wholesalers Limited. We have been online since year 2000 and have been continually building and investing in our online presence. Alert Electrical Wholesalers have 4 branches based in the East Midlands area of the UK.

alertelectrical.com
Unit 2/3 Clarendon Court
Manners Industrial Estate
Ilkeston, Derbyshire
DE7 8EF

Company Registration number: 3269993
VAT Number: 684196203

How do I contact you?

We do not offer telephone support as we felt we could give better service by email. Email support@support.alertelectrical.com. The aim is to reply to all email enquiries within 2 hours 9am-4pm Mon-Fri. A survey of our customers felt that this was preferrable to sitting in a telephone queue for a long time.

Price

As part of Alert's commitment to service, they undertake to make sure that all prices remain competitive and are price checked regularly with the competition. Alert supply to you products of maximum quality and value for money.

Service/Delivery

For more information on carriage charges please click here.

Carriage is free of charge for all standard orders over £90.00 + VAT to most mainland UK destinations. Orders under £90.00 but over £45 we charge £4.00 + VAT. Orders under £45.00 we charge £6.00 + VAT. This is based on next working day delivery if the order is received before 12pm (Mid day). Orders despatched on a Friday will be delivered on the following Monday. Please note that delivery next day is only possible if the goods are in stock, we do not guarantee next day delivery, the carriage charge for orders under £45 is a subsidised charge to cover the cost of transport.

There will be an extra charge to the highlands and islands of Scotland, northern Ireland and other islands around the UK. If you are not sure if an extra carriage charge will be applied you should enter your address in the checkout for an instant quotation.

The full carriage charge will be quoted at the cart page and the checkout page once your UK postcode has been entered. Items marked heavy goods are despatched by pallet, full details can be found here.

What is the Waste Electrical and Electronic Equipment Regulation (WEEE)?

The Waste Electrical and Electronic Equipment Directive (WEEE Directive) is the European Community directive on waste electrical and electronic equipment which, together with the RoHS Directive, became European Law in February 2003, setting collection, recycling and recovery targets for all types of electrical goods. For more information Click Here.

All enquiries please contact via live chat 9am - 4pm Monday to Friday support@support.alertelectrical.com please include your order number (Starts W201..)

Alert Electrical Limited

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