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Q. I am interested in the Byron SX21. 1) Are both sender and receiver battery operated? 2) Will this operate properly with one sender and multiple receivers?

Good Morning David,

The answer to your question are:

1) Are both sender and receiver battery operated? Yes they are both battery Operated.
2) Will this operate properly with one sender and multiple receivers? Yes it will work wih Multiple Receivers and One sender

Hope this helps

Kind regard

Emma Stevenson

Q. I was in the process of ordering a wireless doorbell kit from your company tonite bue see that the postage to Co Kerry, ireland is 16.00 sterling which is a bit expensive, is this correct? Thank you

Good Morning Trish

Unfortunately i can confirm that this is correct as we only use Yodel carriers for our delivery's

Many Thanks

Nathan Swann

Q. I have a Hyundai entry system which I believe is the same or very similar to your ESP system. I want to add a keypad camera unit for the front gate and have been told that the gate control can be wired directly to the keypad. I will also need an additional audio only handset. If your ESP system is compatible I will buy these parts from you.

Thank you for contacting Alert Electrical support. If you contact ESP on the following number 01527 515150 they will be able to advise you.

Thank you for your enquiry.

Kind Regards

Stacey Harrow

Customer Service Advisor

Q. Could you give me price and delivery for a Videx art-831k. Ideally, I would like to purchase the outdoor unit only as this is for replacement of a faulty item. Thanks

Thank you for your email, if you click on to the following link to the item required Videx art-831k We would need to order this in for you delivery would be 2 to 3 working days. Please don't hesitate to contact us if you require any further information.

Q. my door alarm has stopped working could you give me any information on how to reprogam it thank you

Good Morning

If you could advise on the make or model number of this unit we may be able to provide you with a contact number for the manufacture so they can advise.

Thank you for your enquiry.

Kind Regards

Customer Services

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