We have provided below some useful information to assist you with any questions or concerns that you may have. If there are any questions then feel free to contact us by email at web@alertelectrical.com, telephone on 0115 9444 664 or fax on 0115 9444 343.
Making a Purchase: Browse the website and click on the thumbnail image of any products that you wish to purchase, this will take you through to the detailed information page. If you do not need to see the detailed information then you can stay on the product listing pages. Click 'Add To Order'. This will take you through to your 'Shopping Trolley' where your chosen products will be kept for you to order. After you have finished choosing your products, go through to the checkout to choose which payment type that you would prefer.
Credit Card Online: This is completely safe using SSL (Secure Socket Layout). To check that the SSL privacy is in place right click from within the 'checkout' (the area of the site where a order is confirmed) select 'Properties' and then the 'Certificate' button on the bottom right of the pop-up window.
Credit Card By Telephone/Fax: Choose the printable form option. You can then telephone us with your credit card details quoting your order number shown at the top of the printable page.
Cheque: Choose the printable form option. Allow approximately 7 days on receipt of the cheque at Alert for bank clearance after which we will despatch your order next day.
