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Texecom Veritas Excel LCD Remote Keypad DCB-0001

Texecom Veritas Excel LCD Remote Keypad DCB-0001

Availability: In stock

For use with the Veritas Excel and R8+ control panels only. Use up to a maximum of 6 including the remote keypad used supllied with the control panel.
SKU: EXCELRKP
Availability: 8
From £35.69 Incl. Tax: £42.83
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Description

Texecom Veritas Excel LCD Remote Keypad DCB-0001

For use with the Veritas Excel and R8+ control panels only. Use up to a maximum of 6 including the remote keypad used supllied with the control panel

Product Reviews

Again used before. Excellent purchase.
There appears to be a incompatibility problem between the latest RKP and the old Veritas Excel alarm control panel. Although the units a sold to be the same, the latest model has been upgraded. Certain physical differences are evident when looking at the circuit board. I have had two RKP's from Alert and neither will initialise with my old Veritas Excel alarm board (circa 2001). I spoke to Texecom about this on their chat helpline and they were not aware of any issues. We ran though the hook up to check that I had connected up correctly and they suggested a few tests to try to diagnose and resolve the issue. I returned the first unit and connected up a replacement that Alert had sent. However the same problem exists and Texecom are unable to provide an explanation other than to suggest there is a compatibility problem. So to resolve this, I will have to purchase a complete alarm box system which will come with an additional RKP. I can't fault Alert Electrical in all of this as they have been more than helpful in sending out next day a replacement RKP. I'm not so impressed with Texecom as they are unaware of the compatibility problem.