Our aim is to provide excellent service. The whole organisation is dedicated to serving the customer.
Who are alertelectrical.com
alertelectrical.com is the online division of Alert Electrical Wholesalers Limited. We have been online since year 2000 and have been continually building and investing in our online presence. Alert Electrical Wholesalers have 5 branches based in the East Midlands area of the UK.
Unit 2/3 Clarendon Court
Manners Industrial Estate
Company Registration number: 3269993
VAT Number: 684196203
How do I contact you?
All Website enquiries please contact us via live chat 9am - 4pm Monday to Friday or email.
For urgent enquires, please ring 0115 8240259 9am - 4pm Monday to Friday, please have your order number to hand if you are progressing an order.
Please make sure that you have your order number and part numbers to hand. We do not handle technical enquires, these should be made either directly to the manufacturers technical department or to a suitably qualified person.
As part of Alert's commitment to service, they undertake to make sure that all prices remain competitive and are price checked regularly with the competition. Alert supply to you products of maximum quality and value for money.
For more information on carriage charges please click here.
This is based on next working day delivery if the order is received before 3.30pm. Orders despatched on a Friday will be delivered on the following Monday. Where there is a bank holiday the order will be delivered on the next working day instead. Please note that delivery next day is only possible if the goods are in stock, we do not guarantee next day delivery, the carriage charge is a subsidised charge to cover the cost of transport.
There is an extra charge to the highlands and islands of Scotland, northern Ireland and other islands around the UK. If you are not sure if an extra carriage charge will be applied you should enter your address in the checkout for an instant quotation. The full carriage charge will be quoted at the cart page and the checkout page once your UK postcode has been entered
The full carriage charge will be quoted at the cart page and the checkout page once your UK postcode has been entered. Items marked heavy goods are despatched by pallet, full details can be found here.
What is the Waste Electrical and Electronic Equipment Regulation (WEEE)?
The Waste Electrical and Electronic Equipment Directive (WEEE Directive) is the European Community directive on waste electrical and electronic equipment which, together with the RoHS Directive, became European Law in February 2003, setting collection, recycling and recovery targets for all types of electrical goods.